Aussie Boots Aussie Made

Terms and conditions

1. PAYMENT OPTIONS 

Visa, MasterCard, American Express, GooglePay, ApplePay, cash in hand.

Card ownership verification is required if paid by cards. You will be required to prove that you are an authorised card holder of the card used to pay for your order to prevent processing & shipping of fraudulent online orders paid by stolen cards.

2. ORDER PROCESSING AND DELIVERY

Order processing time is 1 to 7 business days.

Orders shipped within 1 to 7 business days from the order date OR card ownership verification date if required according to our terms and conditions.

Domestic order delivery time is 1 to 7 business days.
International order delivery time is 5 to 10 business days

3. ORDER CONFIRMATION EMAILS

Order confirmation emails sent automatically by system at the time of order to email addresses provided by customers at the time of their orders If email addresses provided by customers are correct (not misspelled) then customers can find their order confirmation emails in INBOX folder or in SPAM folder or in JUNK folder

4. RETURN / EXCHANGE POLICY 

Selection of the correct size, colour, style is responsibility of the customer. We accept return for exchange only within 10 days from the date of delivery with the same price item. Cost of shipping in case of exchange payable by the customer. Return and exchange of shoe care products are not acceptable. Return for refund is not acceptable.

5. ORDER CANCELLATION & REFUND POLICY

Order can be cancelled and order payment can be fully refunded only if we will not be able to ship ordered item. "Changed my mind", "found cheaper", "don't like", or any other reasons are not acceptable for order cancellation and refund.

6. MANUFACTURER'S WARRANTY

Our goods are warranted against defective craftsmanship for the period of 12 months from the date of purchase. If faulty item is repairable then it will be repaired, if faulty item is not repairable then it will be replaced with a new item. Manufacturer's warranty does not cover wear and tear, damages due to careless and negligent wearing, shipping of repairable items.

7.  TERMS AND CONDITIONS ACCEPTANCE

All orders have to be placed AFTER reading, understanding and accepting our terms and conditions. Order placement constitutes acceptance of our terms and conditions.